About Me


I am a certified technical communicator with a background in strategic planning and product management. By using plain, simple English with visuals whenever appropriate, I make even the most complex topics easily understood. My goal is to give readers the information they need, exactly when they need it.

What sets me apart from other technical communicators?

Subject matter experts, or SMEs, love me. I am adaptable, a quick study, and I do my research before asking questions.

But more importantly, I never, ever start writing without knowing the answers to the following questions:

  1. What does my client hope to achieve with this documentation?
  2. Who is my audience, and what do they hope to achieve by reading this documentation?

Once I have my answers, I can decide how to best transfer knowledge in an easy, comfortable way that meets both sets of needs.

For more information about me and why I became a technical communicator, check out this profile that SFU wrote about me.


Technical Documentation

I use logical organization, useful headings, great visuals, and plain language to give your audience an easy, efficient user experience.

Sales and Marketing Collateral

Formal or conversational, serious or light, I choose the right tone for your message and design materials that engage your audience.

Strategic Content

I keep your users coming back (and the search engines happy!) by developing content that is important, relevant, and timely.

Experienced in:

Product Guides | Tutorials | Technical Manuals | Online Help | Policy Manuals | Standard Operating Procedures | Training Modules | Proposal Writing

Experienced in:

Presentation Decks | Sell Sheets | Email Campaigns | White Papers | Brochures | Product Catalogs | Digital Ads | Sales Scripts | Infographics

Experienced in:

Copywriting | Corporate Blogs | Thought Leadership Articles | Position Papers | Market Research | Executive Summaries



Technical Communication Certificate  |  Simon Fraser University


94% overall average (4.0 GPA) achieved. Topics studied included:

  • technical writing and editing
  • research analysis
  • information design
  • indexing
  • project management
  • help authoring tools (MadCap Flare)

Six Sigma Green Belt

Earned Six Sigma Green Belt certification via corporate program. Led a successful national brand de-commercialization project and used Six Sigma tools to eliminate waste throughout the process.

Technical writing activities included:

  • creation of tool kit and sales presentations for field use when converting a distributor or shop to the replacement brand
  • development and documentation of conversion guidelines and regional policies


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I work remotely out of Courtice, Ontario (just east of Toronto). Travel or onsite work may be arranged if required.

[email protected]

+1 289-404-5555