(Or, where I’ve been for the past few years!) To any visitors whose eagle eyes have noticed the timeline of this website – yes, there has been quite a gap […]
A quick note to the media: With every new COVID-19 development, please tell us what to do – clearly. I have become acutely aware of the importance of plain language […]
I am still amazed when businesses don’t try to break the jargon habit. A few months ago, I received a company letter about a pension-related matter. Upon first read, it […]
Several people on social media have asked about my experience with the Technical Communication program at Simon Fraser University (SFU). Recurring questions are what exactly is technical communication, how many […]
As a technical writer, I am always asking myself how I can transfer knowledge to my audience as quickly and easily as possible. That constant consideration carries over to my […]