Blog
Clear Communication: A Critical Part of Our COVID-19 Response
A quick note to the media: With every new COVID-19 development, please tell us what to do – clearly. I have become acutely aware of the importance of plain language […]
It’s not just plain language… it’s right language.
I am still amazed when businesses don’t try to break the jargon habit. A few months ago, I received a company letter about a pension-related matter. Upon first read, it […]
My Experience with SFU’s Technical Communication Program
Several people on social media have asked about my experience with the Technical Communication program at Simon Fraser University (SFU). Recurring questions are what exactly is technical communication, how many […]
Revamping Instructions to Mexican Train Dominoes
As a technical writer, I am always asking myself how I can transfer knowledge to my audience as quickly and easily as possible. That constant consideration carries over to my […]