Category: Plain Language
Clear Communication: A Critical Part of Our COVID-19 Response
A quick note to the media: With every new COVID-19 development, please tell us what to do – clearly. I have become acutely aware of the importance of plain language […]
It’s Not Just Plain Language… It’s Right Language.
I am still amazed when businesses don’t try to break the jargon habit. A few months ago, I received a company letter about a pension-related matter. Upon first read, it […]