From Freelancing to Startups and Back Again

(Or, where I’ve been for the past few years!) To any visitors whose eagle eyes have noticed the timeline of […]

Clear Communication: A Critical Part of Our COVID-19 Response

A quick note to the media: With every new COVID-19 development, please tell us what to do – clearly. I […]

It’s Not Just Plain Language… It’s Right Language.

I am still amazed when businesses don’t try to break the jargon habit. A few months ago, I received a […]

My Experience with SFU’s Technical Communication Program

Several people on social media have asked about my experience with the Technical Communication program at Simon Fraser University (SFU). […]

Revamping Instructions to Mexican Train Dominoes

As a technical writer, I am always asking myself how I can transfer knowledge to my audience as quickly and […]